This month, a woman reported that a Colorado moving company picked up her son’s household items back in August and has yet to deliver them.

Stephani Johns-Hines says that her son was moving to Washington and did a search for moving companies, and found Americawide Movers. She says that from the start there were problems. The movers didn’t show up for pickup when promised, then delayed an entire day. When the movers finally arrived, they charged $800 more than originally quoted. Since the move was from Colorado to Washington, Americawide Movers told the family that it would take five days for Johns-Hines’ son’s belongings to arrive at his new location; however, it has been 27 business days and his belongings are still missing.

Americawide Operations Manager, Eva Allmacher, says that the company is not scamming anyone and that the $800 was because there were more belongings than expected. She also stated that yes, the delivery is late, but it is coming.

Johns-Hines is filing complaints with the District Attorney’s Consumer Fraud Office and the U.S. Department of Transportation. Her advice is to research companies who have a great reputation and a long reputation. “It may seem more expensive but sometimes you get what you pay for,” she says.

All My Sons Moving & Storage Knoxville wants your move to be as stress-free as possible. So regardless of whether you are moving to Knoxville or out of Knoxville, our movers have been moving families for over 20 years and can make sure that we deliver as expected, every time. All My Sons Knoxville also offers free at-home moving estimates, so you are never blindsided with additional fees. Even if you do not use our moving services, we strongly suggest that you do ample research and receive quotes in person in order to avoid falling victim to fraudulent movers.